Question 1

Which regions of Tunisia do you serve?

Accepted Answer

We serve all of Tunisia: Tunis, Sfax, Sousse, Monastir, Nabeul, Hammamet and beyond. Travel fees may apply depending on distance.

Question 2

How far in advance should I book?

Accepted Answer

We recommend booking at least 3 to 6 months in advance for large ceremonies. For smaller events, one month may be sufficient. Contact us to check availability.

Question 3

Do you offer all-inclusive packages?

Accepted Answer

Yes, we offer tailored packages that can include the venue, catering, decoration, entertainment, photo/video, car and pastry. Each package is adapted to your needs and budget.

Question 4

How does payment work?

Accepted Answer

A 30% deposit is required upon signing the contract to confirm your booking. The balance is due 15 days before the event. We accept bank transfers and cash payments.

Question 5

Can I customize services à la carte?

Accepted Answer

Absolutely. You can choose only the services you need. Our team will guide you to build the ideal formula according to your wishes and budget.

Question 6

What happens in case of cancellation?

Accepted Answer

In case of cancellation, terms depend on the time remaining before the event. The deposit paid may be partially or fully retained according to our cancellation policy detailed in the contract.

Question 7

I live in Europe or the Gulf. Can everything be organized remotely?

Accepted Answer

Yes. We regularly support Tunisians living abroad. Planning can be done online through calls, WhatsApp, and Google Meet, with final on-site adjustments in Tunisia before the event.

Question 8

How does the online quote calculator work?

Accepted Answer

The calculator gives you a quick estimate based on your selected services, guest count, and options. It is a practical starting point. Then a professional follows up to refine details and confirm the most accurate proposal for your needs.

Question 9

Do you use in-house teams or external vendors?

Accepted Answer

We work with carefully vetted partners in Tunisia. We coordinate the full process and remain your single point of contact, so you do not have to manage multiple suppliers.

Question 10

Is the online estimate a final price commitment?

Accepted Answer

No. The calculator provides an indicative estimate. Final pricing is confirmed after a professional consultation based on date, availability, exact location, and selected options. Shared offers remain valid for 15 days.

Question 11

Can I change my selections after submitting my request?

Accepted Answer

Absolutely. Your request is the starting point. During follow-up, we can adjust services, options, and priorities to match your budget and preferences.

Question 12

How quickly will I be contacted after submitting a request?

Accepted Answer

Our team usually follows up within 48 business hours to schedule a consultation and turn your estimate into a clear, personalized proposal.

Question 13

Does booking a venue through your agency guarantee the best price?

Accepted Answer

Yes. For partner venues booked through us, we guarantee the best available price on identical terms. We also verify included services and availability before any confirmation.

Unforgettable Events, Orchestrated with Passion

Find the venue that fits your wedding.

Ghassen Music and Events

Our Services

Event Hall

Prestige Catering

DJ Entertainment

Professional Photography & Video

Prestige Car

Floral Decoration

Oriental Pastry

Our Gallery

Frequently Asked Questions

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